Radio communications are the primary means used to notify and communicate with first responders. Recently, it was discovered that there was a problem at one of the county's primary towers that required the replacement of a repeater and amplifier. While costly, without this replacement, notifying and communicating with firefighters with several of the county's fire protection districts was nearly impossible.
Fortunately the Jersey County Board made public safety funds available to fix the problem and we are happy to announce that the repeater and amplifier at the tower site have been replaced. While this may seem like routine maintenance to some, ensuring adequate communications with our responders is essential not only for their safety, but for the safety of the residents of Jersey County as well. Its also important for people to see cooperation within government and how their tax dollars are spent. Thank you to everyone that played a part in making this repair possible.
It goes without saying, improvement is good but sometimes in order to bring about improvements, there must be change. 2019 will not be an idle year for Jersey County 9-1-1 as we bring about some changes that will improve our efficiency and provide a much better level of service to the users of the 9-1-1 System.In April, the 9-1-1 System will implement the Police and Fire Priority Dispatch Systems or EPD and EFD. These protocols, offered by Priority Dispatch, will standardize how 9-1-1 calls are processed and will lead the telecommunicator in obtaining information vital to responders. Additionally, telecommunicators will be able to provide post-dispatch and pre-arrival instructions to aid callers before help arrives. The use of these protocols mean that regardless of the caller and regardless of the call-taker, every 9-1-1 call will be handled in a consistent manner.
We look forward to implementing these protocols in the coming months and better equipping ourselves to provide the best service possible to the residents and visitors of Jersey County.